Email: support@neodeals.net text us at 980-222-4387
Rojaai LLC
32 N Gould St. STE R
Sheridan, WY 82801
Hours:
- Monday – Friday: 9am – 0pm
- Saturday – Sunday: 10am – 6pm
Frequently asked Questions
How long does it take for me to receive my order?
Depending on order volume it may take 7-14days. Please message us at support@neodeals.net to check order status.
What is your return and exchange policy?
You must contact within 3days after delivery.
How do I change my shipping address?
No. Once the order is made we donot allow shipping address change.
How do I track the status of my order?
We usually send delivery updates via email or you may message us at support@neodeals.net to check order status.
How do I receive customer support?
via email please email us at support@neodeals.net
What do I do if I entered an incorrect shipping address?
Contact us at support@neodeals.net as soon as possible. If we dispatch order we cann’t do anything.
Yes probably if you dont live in sanctioned country by US or Europe.
Will my items come in one package?
We use various fulfilment center, please do expect multiple packages if multiple order like watch or toys or clothes as we use different fulfillment center for each category of items.