– DISCLAIMER: This system utilizes the Official WhatsApp Cloud API. Click here to get current pricing details. Unlike before, access to the Official WhatsApp Cloud API is now accessible to all businesses.
– Embedded Signup feature is currently available to extended licenses only.
Description
Ready to tap into the vast potential of WhatsApp marketing? Meet Swiftchats – your ultimate solution for launching a profitable SaaS business.
Effortlessly launch targeted Whatsapp campaigns, engage your audience, and enjoy continuous revenue growth – all with one powerful platform. Experience the future of digital marketing today!
Support & Enquiries
For general support, customization requests or enquiries, send an email to [email protected]
Demo Login Details
Features
- Chat on Whatsapp: Send text, image, video and audio messages and receive replies instantly
- Messaging campaigns: Send out bulk messaging campaigns to your contacts based on your own schedule.
- Whatsapp Embedded signup (Extended version only): Allow your customers to configure their whatsapp accounts easily with whatsapp embedded signup.
- Automated replies workflows: Send out instant replies based on specific keywords.
- Team management: Allow your customers to invite and manage their teams
-
Contact management
- Add & edit contacts
- Bulk import & export contacts
- Categorize contacts into different groups
-
Chat Tickets
- Assign tickets automatically & manually to agents
- Select whether agents can view all conversations or assigned conversations only
- Add important notes to conversations
- Whatsapp Templates: Automatically create and manage Whatsapp Templates for campaigns.
-
Multiple payment gateways
- PayPal
- Stripe
- Flutterwave
- Organization management: Create and manage organizations
- User management: Create and assign users to organizations
- Billing management: Debit, credit and add payments to organizations
- SAAS functionality: Add and manage subscription plans
- Tax management: Setup tax rates based on your jurisdiction
- Social authentication: Signup or login with your Facebook and Google account.
- FAQs : Add, edit and delete frequently asked questions for your frontend
- Reviews: Create and manage reviews that are to be displayed on the fronted.
- Transactional emails: Setup your email account and easily edit your email templates as per your needs.
- API: Integrate Swiftchats API to your other business tools to improve your workflow processes.
Release Notes
1.2.0 – Apr 24, 2024
New: Added custom contact fields
1.1.0 – Apr 27, 2024
New: Added multi-language support with translation
1.2.0 – April 30, 2024
New Feature - Custom contact fields module
1.3.0 – May 13, 2024
New - Chat Tickets module Bug fix - Signup 500 error Bug fix - Social login Bug fix - Bulk contact import
1.3.1 – May 17, 2024
Bug fix - Campaign media upload issue
1.4 – June 4, 2024
New Feature - Whatsapp embedded signup module (Extended licenses) New Feature - Template variables setup. New Feature - Template formatting. New Feature - Timezone setup on customer accounts. New Feature - Export campaigns. New Feature - Disabling the frontend page. New Feature - Adding variables to automated replies. New Feature - Chat Pagination. New Feature - Added trial limits. New Feature - Sound notifications. New Feature - Deleting campaigns. Bug Fix - Contact images issue. Bug Fix - Trial account unable to add contacts. Bug Fix - Template button preview. Bug Fix - Contacts without contact fields not displaying.
1.5 – June 8, 2024
Bug Fix - Campaigns error issue. Bug Fix - Automation issue. Bug Fix - Deleting users and organizations concurrently. Bug Fix - Chat media messages failing to display. Bug Fix - AWS media upload issue.
1.6 – June 12, 2024
Bug Fix - Date and time to reflect organization's timezone. Bug Fix - Bulk upload issue (when last name and email are missing). Bug Fix - Automation response when a message is from a custom button Bug Fix - Stripe & PayPal currency issue (Users need to confirm if their currencies are supported by the payment provider).
1.7 – July 5, 2024
New Feature - Razorpay payment method New Feature - Email verification after signup New Feature - Ability to assign contacts to groups on bulk upload New Feature - Send template via API New Feature - Send Interactive buttons via API New Feature - Send media via API New Feature - Default language selection Bug Fix - Phone number error 500 due to missing + Bug Fix - Error 500 on password reset Bug Fix - Language translation issue resolved (No need to run npm run build) Bug Fix - Out of range error for subscription payments that are more than 3 digits long Bug Fix - Fixed character encoding and nullable settings for `first_name` and `last_name` columns for contacts to support emojis and 4-byte characters
1.8 – July 9, 2024
New Feature - Editable Terms & conditions page New Feature - Editable Privacy policy page Bug Fix - Campaign parameter template error Bug Fix - 403 Invalid signature request for email verification Bug Fix - Error 500 for Payments Over 999
1.9 – July 17, 2024
New Feature - Ability to create pages dynamically New Feature - Contacts bulk actions New Feature - Contacts groups bulk upload Bug Fix - Google Analytics issue Bug Fix - Selecting "contains" was not working in automation
2.0 – August 15, 2024
Bug Fix - Fixed multiple sending of campaigns to one contact Bug Fix - Restricted creation of campaigns/templates without a WhatsApp account Bug Fix - Corrected bulk delete affecting all users Bug Fix - Resolved API bypass of subscription limits Bug Fix - Fixed campaign scheduling timing issue Feature - Added option to disable recharge, allowing only subscription payments Feature - Implemented sound notifications across all pages Feature - Added unread messages counter and highlighted unread chats Feature - Enabled/disabled message reception after plan expiration Module Update - New AI Assistant module integrated Performance - Optimized chat loading times for large datasets Performance - Optimized campaign loading times for large datasets
2.1 – Sept 11, 2024
Bug Fix - Dynamic content not placed in template header section Bug Fix - Razorpay webhook issues Bug Fix - Unable to receive messages if a user has not subscribed to a plan Bug Fix - Video and image campaign templates still being saved locally even after adding AWS settings. Bug Fix - Pusher creating a connection on each page Bug Fix - Razorpay payment issue for amounts below $50 Bug Fix - Timestamp mismatch in chats
2.2 – Oct 7, 2024
Feat - Messages status i.e. read, delivered, failed Feat - Send template in chat view Bug fix - Can't add an email that has been deleted under teams Bug fix - Media url issue in campaign templates
2.3 – Nov 13, 2024
FEAT - Stripe Recurrent Billing FEAT - Support button replies in basic automation FEAT - Support for flow builder (Separate module) FEAT - Support for webhooks (Separate module) Bug Fix - Add Payment button in dashboard Bug Fix - Media display in chat Bug Fix - Error 404 when deleting tokens Bug Fix - Error 500 when creating plans